What's your Accountability Process?
What's your Accountability Process?
June 2, 2022 at 1:26 PM

"How do I hold my people accountable?" Every manager has asked this question at least once, if not once a week. But here...

Holding People Accountable: Is It Skill, Hill, or Will?
Holding People Accountable: Is It Skill, Hill, or Will?
May 16, 2022 at 2:08 PM

As a manager, it’s not your job to hold people accountable. Yep, that’s right. It’s not. It IS your job to make sure you...

Just do it the way I told you: What the lack of safety really costs
Just do it the way I told you: What the lack of safety really costs
October 27, 2021 at 10:45 AM

“Psychological safety is a belief that one will not be punished or humiliated for speaking up with ideas, questions, con...

The holding people accountable trap
The holding people accountable trap
September 15, 2021 at 8:18 AM

“How do I hold my team accountable?” Every manager, forever, has asked this question at least once, if not once a week. ...

Deadline dilemmas? A double check can help you and your team.
Deadline dilemmas? A double check can help you and your team.
August 30, 2021 at 3:59 PM

As a leader, effective communication is your most powerful tool, and a double-check never hurts. “What we’ve got here is...

The magic of good leadership
The magic of good leadership
April 27, 2021 at 8:53 AM

Safety, communication, and alignment: in that order, and all at once “The frustrating thing about good leaders is, you u...